Safe KeepSupport
Email sanghuynhxuan@gmail.com and include your iPhone model and iOS version. We reply within two days.
Common questions
Where do I find my VIN?
On the metal plate at the bottom corner of the windshield (driver side), on the driver door jamb sticker, or on your registration and insurance card. It is 17 characters.
Where is the model and date on a car seat?
On the white label on the side or underneath the seat. Photograph it with "Photo of label", or type the model name and the date of manufacture.
What do Exact, Likely and Possible mean?
Exact: the model and date or VIN fall inside the recall. Likely: same product, one detail is missing. Possible: similar product, check the label yourself. Alerts are sent for Exact and Likely only.
I did not get an alert.
Check Settings, Alerts, that notifications are allowed for Safe Keep in iOS Settings, and that Private mode is off (Private mode has no background alerts). Recalls are checked about once an hour.
How do I stop an alert for something that is not mine?
Open the match and tap "Not mine", or "Mark as fixed" after the repair.
How do I restore Pro?
Settings, Pro, Restore purchase, with the Apple ID you bought it with.
How do I delete my data?
Settings, "Delete my alert keys from the server", then delete the app.
Safe Keep gives no guarantee that a product is safe or unaffected. Always confirm with the manufacturer or the agency.